Welcome to Riverview Veterinary Clinic
At Riverview Veterinary Clinic, we strive to provide you and your pet with longterm, quality veterinary care, from the first puppy or kitten exam to senior care and everything in between!
Whether it be annual health exams, preventative medicine, diet consultation, dental care, surgery, or disease diagnosis, our staff works alongside our clients to optimize the care and wellbeing of their pets.
At RVC we are animal lovers first! Rest assured that your furry family member will always be treated with kindness and compassion.
From examinations to dentistry to surgical procedures, we offer a range of services for your pet.
Check out our available adoptable furry friends and give someone a new fur-ever home!
UPCOMING EVENTS
We honour all those who served and sacrificed for the rest of us to live strong and free!
The clinic will be closed for the day, Thursday Nov. 11/21, we will reopen normal hours Friday Nov. 12.
If your pet requires emergent medical attention during this time please contact:
Pulse Veterinary Specialists & Emergency
(780) 419-2108
or
VCA Canada Guardian Veterinary Centre
(780) 433-5880
RVC will be celebrating Spay and Neuter month
in November!
Contact the clinic at 780-987-4838 to inquire or book with a staff member.
**POLICY UPDATE**
Due to the State of Public Health Emergency in Alberta we have had to implement changes regarding our current policies.
RVC is once again adopting a full locked door policy. This means access will be limited within the building to clients admitted by a staff member only.
Because of this we are moving all routine appointments to Curbside Service again. This includes things like vaccination appointments, concerns regarding the eyes, ears, mouth, and lumps, Etc.
Pets with severe illness or complex concerns can be accompanied by ONE (1) person (not including young children in strollers or car seats). Physical distancing MUST be followed while inside the clinic. If clients are not following physical distancing rules (2 meters), the exam on their animal will be done in the treatment area while clients wait in the exam room (or you may will be asked to return to your vehicle and continue the appointment curbside). Dr. Amy will step into the exam room to discuss any concerns or diagnoses after she has completed her examination of your pet.
Euthanasia appointments will continue to be allowed into the building accompanied by a maximum of TWO (2) people .
**MASKS ARE MANDATORY**
These changes will take effect immediately and be in effect until further notice.
Please call the clinic with any questions or concerns
780-987-4838.
Thank You, RVC Staff.
Dear Riverview Vet Family,
We have had several questions and concerns about our current COVID protocols,
with the largest concern being our curbside operations.
I wanted to touch base with you all to clarify why we are operating as we currently are.
I understand that COVID has placed stress on everyone and has caused changes in our world that are inconvenient and stressful. Having said that, we are doing our absolute best to make your animals visit to the clinic as comfortable and stress free as possible.
As you all know, RVC is a single veterinarian practice. We have a grand total of 6 staff members, one of which is currently working strictly from home.
We do not have the luxury of multiple separate “teams” that work exclusively together. If by chance, any one of our staff members tests positive for COVID, or is exposed to a COVID positive individual, we ALL must self quarantine....
As a result, the clinic then shuts its doors for a minimum of 2 weeks, as there is no one else to take over and care for your pets.
Clinics with multiple teams, and several veterinarians are able to maintain an open door policy by using the separate "team" approach.
For this reason, we have elected to operate as “curbside” only and no one other than staff are permitted in the building, until we are certain a COVID exposure will not shut our doors.
We have made one exception to the curbside protocols. Clients are allowed in clinic for euthanasia appointments, however, during these appointments we only allow 2 clients inside and they must wear masks at all times.
We ask for your understanding and patience, as these changes have been stressful and difficult for us as well as for you and your pets.
We will keep you updated via Instagram, Facebook and our website as protocols and hours change.
Thank you all for your support during these trying times!
Stay safe, stay healthy and be kind to one another!
Sincerely,
Dr. Amy and RVC Staff
***HOURS UPDATE***
We have extended our COVID-19 operating hours.
As of Friday Sept. 18/20 we will be returning to
regular operating hours on
Mondays & Fridays.
Until further notice we will be open:
Mon. & Fri. 8 am to 5:30 pm
Tue. - Thur. 8 am to 3:30 pm.
For any emergencies please contact
VCA Guardian Veterinary Center @ 780-436-5880 or Pulse Veterinary Clinic @ 780-570-9999.